Terms of Service

We believe in transparency, so here are the simple terms
that guide your experience with Coastal Charm.

TERMS OF SERVICE

Welcome to Coastal Charm! By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Products & Availability

All of our products are hand-poured in small batches. While we do our best to keep items in stock, availability may vary. We reserve the right to limit quantities or discontinue products at any time.

2. Pricing & Payment

All prices are listed in Canadian dollars. We accept secure online payments through trusted third-party processors. Prices may change without notice.

3. Shipping

We currently ship within Canada only. Please review our [Shipping & Returns Policy] for details on rates, timelines, and damaged items.

4. Returns & Refunds

Because our products are handcrafted, returns and exchanges are limited. Please see our [Shipping & Returns Policy] for full details.

5. Use of Products

Candles and home fragrance products should always be used safely and as intended. Coastal Charm is not responsible for misuse or unattended use of our products. Please review our Product Care Guides before use.

6. Privacy

Your personal information is handled with care. Please see our [Privacy Policy] for details.

7. Intellectual Property

All content on this site—including images, text, and product designs—belongs to Coastal Charm and may not be copied, reproduced, or distributed without permission.

8. Contact Us

If you have any questions about these terms, please contact us at  lisa@coastalcharm.ca.